Privacy Policy
Your Privacy Matters at Nationwide Solar & Roofing
At Nationwide Solar & Roofing, we respect your privacy and are committed to keeping your personal information secure. This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices you have regarding your data.
Our website, virtual appointment calendar, and any forms you submit are designed to collect only the information needed to provide accurate solar proposals, communicate with you, and deliver the services you request.
By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information You Voluntarily Provide
When you contact us, request a virtual appointment, or submit information through our website, we may collect the following details to provide accurate solar recommendations and communicate with you:
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Name
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Email address
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Phone number
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Property address
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Utility provider
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Energy usage information (if provided)
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Uploaded documents or images related to your home or utility bill
We only collect the minimum information needed to evaluate your home for solar and maintain effective communication with you.
Information Collected Automatically
Our website may automatically collect certain technical information to help us improve performance and user experience, including:
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Device type (mobile, desktop, tablet)
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Browser type and version
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Pages visited and time spent on each page
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General location (city/state, not your exact address)
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Website interaction analytics
(Examples: clicks, scroll depth, session duration)
This information cannot be used to personally identify you and is used only to optimize website functionality and marketing performance.
Cookies & Tracking Technologies
We may use cookies or similar technologies to:
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Remember your preferences
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Improve loading speed
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Track website performance
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Measure ad results when you come from Google, YouTube, Facebook, or other platforms
You may disable cookies in your browser settings, though some website features may not function perfectly without them.
How We Use Your Information
To Provide Accurate Solar Recommendations
We use the information you provide—such as your name, contact details, property address, and utility information—to prepare accurate solar savings estimates, determine system eligibility, and communicate important details about your virtual appointment or proposal.
To Communicate With You
We may use your email address or phone number to:
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Confirm or update virtual appointment details
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Send reminders or follow-up messages
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Deliver your proposal or additional information you request
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Provide customer support
We do not sell your information or enroll you in unrelated marketing lists.
To Improve Website Performance
Aggregated, non-personal data (such as page views, device type, or browsing interactions) may be used to:
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Improve website navigation
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Enhance user experience
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Measure ad campaign performance
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Identify which resources visitors find most useful
This information cannot identify you individually.
To Improve Website Performance
Aggregated, non-personal data (such as page views, device type, or browsing interactions) may be used to:
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Improve website navigation
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Enhance user experience
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Measure ad campaign performance
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Identify which resources visitors find most useful
This information cannot identify you individually.
To Comply With Legal or Regulatory Requirements
We may use or disclose your information if required to comply with applicable laws, regulations, or legal requests. This is rare and only done when necessary.
How We Share Your Information
Sharing Information Only When Necessary to Provide Solar Services
Nationwide Solar & Roofing does not sell, rent, or trade your personal information to any outside parties. We only share the information necessary to complete your solar project, and only with trusted partners directly involved in delivering the services you request.
This may include basic project details such as your name, property address, and system requirements, solely for the purpose of preparing proposals, designing your system, or completing installation-related tasks.
Trusted Service Partners
When required to move your solar project forward, we may share limited information with:
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Our master dealer partner (Initiative Energy Group) — to assist with system design, proposal creation, and project coordination.
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Our installation partner (Freedom Forever) — to prepare installation plans, site assessments, permitting documents, and system engineering.
These partners receive only the information they need to complete their specific responsibilities and are prohibited from using your information for unrelated marketing.
Third-Party Tools for Website Performance
We may use secure third-party services—such as Google Analytics—to improve website performance. These tools collect anonymous usage data and do not identify individual users.
Legal Requirements
We may disclose information if required to comply with applicable laws, regulations, or legal processes. This is rare and only done when absolutely necessary.
How We Protect Your Information
Industry-Standard Security Measures
We use industry-standard security practices to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure website encryption (HTTPS), password-protected systems, and limited internal access to customer files.
Only authorized personnel involved in preparing your solar proposal or managing your project can view the information you provide.
Secure Data Transmission
Any information you submit through our website—such as contact details or utility information—is transmitted through encrypted connections designed to safeguard your data while in transit.
Limited Data Retention
We retain your information only for as long as it is needed to complete your solar proposal, schedule your appointment, or service your project. Afterward, data may be archived securely or deleted when no longer necessary.
No Payment Data Stored
Nationwide Solar & Roofing does not collect or store payment information on this website. Any financing applications (e.g., GoodLeap or other lending partners) are handled directly on their secure platforms and are fully separate from our internal systems.
While No System Is Perfect…
Although we take serious steps to safeguard your information, no online system can guarantee 100% protection. However, we continuously monitor our processes and update our security measures to maintain the highest standards of data protection.
Your Privacy Rights
Your Right to Access Your Information
You have the right to request a copy of the personal information we have collected about you. Upon verification, we will provide details about what data we hold and how it has been used.
Your Right to Correct or Update Information
If any of the information you provided is incorrect or needs updating (such as your email address, phone number, or property details), you may request corrections at any time. We will update your information promptly.
Your Right to Request Deletion
You may request that your personal information be deleted from our records. We will delete it unless the information is required to:
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Complete a project or service you have requested
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Meet legal, regulatory, or compliance obligations
Your Right to Opt Out of Communication
If you no longer wish to receive communications from us, simply reply to any email or contact us directly. We will honor your request immediately and stop sending non-essential updates.
How to Exercise These Rights
To request access, changes, deletion, or communication preferences, you can contact us at:
Email: corey@nationwidesolarroofing.com
Phone: 443-289-0496
Mailing Address: 303 Roberts Mill Road, Taneytown, MD 21787
We will respond to all verified requests within a reasonable timeframe.
Third-Party Links & External Websites
Links to Government Resources and Partner Websites
Our website may contain links to external websites, including government resources, utility providers, financing partners, and solar industry organizations. These links are provided only for educational purposes and to help homeowners access accurate, verified information.
Because these websites are not operated or controlled by Nationwide Solar & Roofing, we are not responsible for their privacy practices, content, or security policies.
How Third-Party Sites Handle Your Information
Once you leave our website and click on a third-party link, any information you provide on those external sites is governed by their own privacy policies—not ours. We encourage all users to review the privacy statements of any website they visit, especially when submitting personal information or using online forms.
Marketing Tools and Analytics
Some third-party services—such as Google Analytics, calendar tools, or embedded videos—may collect limited technical information to measure performance or improve functionality. These platforms do not receive your personal information unless you voluntarily provide it on their system.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices. When updates are made, the “Last Updated” date at the top of this page will be revised.
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website or services after changes are posted indicates acceptance of the updated policy.
If a significant change is made that affects how your personal information is handled, we will notify you directly or highlight the update clearly on our website.